1. Introduction SoulRides (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the “Platform”). By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must not use our Platform.
2. Information We Collect 2.1 Personal Information: We may collect personal information that you voluntarily provide to us when you register for an account, use our services, or contact us. This may include your name, email address, phone number, profile information, and payment details.
2.2 Usage Data: We may automatically collect information about how you access and use the Platform. This may include your IP address, browser type, device information, operating system, pages viewed, and the dates and times of your visits.
2.3 Location Data: We may collect and use your location data to provide location-based services. You can enable or disable location services through your device settings.
2.4 Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with the Platform. You can control the use of cookies through your browser settings.
3. How We Use Your Information We may use the information we collect for various purposes, including:
- To provide, operate, and maintain the Platform.
- To process your transactions and manage your account.
- To personalize your experience and improve our services.
- To communicate with you, including sending updates, notifications, and promotional materials.
- To monitor and analyze usage and trends to enhance the Platform.
- To protect the security and integrity of the Platform.
- To comply with legal obligations and resolve disputes.
4. How We Share Your Information We may share your information in the following circumstances:
- With Other Users: Your profile information and any content you post may be visible to other users of the Platform.
- With Service Providers: We may share your information with third-party service providers who assist us in operating the Platform and providing our services.
- For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
- In Business Transfers: We may transfer your information in connection with a merger, acquisition, or sale of all or a portion of our assets.
5. Data Security We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices You have certain rights regarding your personal information, including:
- Access and Correction: You can access and update your personal information through your account settings.
- Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
7. Children’s Privacy The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
8. International Data Transfers Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. By using the Platform, you consent to the transfer of your information to these locations.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on the Platform. Your continued use of the Platform after any modifications indicate your acceptance of the revised Privacy Policy.
10. Contact Us If you have any questions about this Privacy Policy, please contact us at info@gosoulride.com.